CALTRANS

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CALTRANS

Keynote talk on “Innovation in the Public Sector” for one of the largest transportation infrastructure organizations in the world. This was the inaugural Innovation Summit for Caltrans employees across California. I emphasized that innovation requires experimentation; and experimentation involves trial and error. That much is obvious; but too many organizations talk about the importance of innovation, yet perpetuate a culture of “trial and terror” in which many employees feel afraid to offer their own ideas for improving the status quo. To combat that, I suggested a simple invitational mantra to unlock those innovative possibilities across the organization: A.C.T. A=Ask questions; C=Challenge assumptions; T=try something new.